Instructor 

Brain Natale - SVP of Physical Asset Growth & Operations at Summit Health

Course: Situational Awareness Training in Healthcare

When: Coming Soon!

Where: Online (Link provided with registration)

Pricing

Non-Member: $850

Member: $650

Course Description

Situational Awareness Training in Healthcare is an 8-hour, applied professional course designed to help healthcare organizations improve safety, reduce risk, and protect patients, staff, and facilities through heightened awareness and proactive threat recognition.

Led by Brian Natale, Senior Vice President of Physical Asset Growth & Operations at Summit Health, this course delivers real-world insight into how situational awareness directly impacts safety outcomes across hospitals, clinics, and healthcare campuses. Participants will learn how awareness gaps contribute to workplace violence, patient and visitor incidents, theft, and operational disruptions—and how to close those gaps before incidents escalate.

Instruction focuses on human behavior, environmental cues, operational blind spots, and decision-making under routine and high-stress conditions. Emphasis is placed on empowering healthcare professionals—clinical and non-clinical alike—to recognize early warning signs, assess risk in real time, and take appropriate action consistent with organizational policy and patient care priorities.

The course also addresses how situational awareness supports de-escalation, communication, and coordinated response in healthcare settings where compassion, safety, and compliance must coexist. Content is tailored to the unique challenges of healthcare environments, including open-access facilities, emotionally charged interactions, and high patient volumes.

Designed to meet continuing education standards, this course supports professional development in healthcare safety, workplace violence prevention, risk mitigation, and operational resilience.

Learning Outcomes

Upon successful completion of this course, participants will be able to:

• Understand the principles of situational awareness within healthcare environments

• Recognize behavioral, environmental, and operational indicators of potential threats

• Identify common awareness breakdowns that lead to safety incidents in healthcare settings

• Apply situational awareness techniques to prevent escalation and support de-escalation

• Make informed decisions during routine operations and high-stress situations

• Improve communication and coordination between clinical staff, security, and operations

• Reduce risk to patients, visitors, and employees through proactive awareness practices

• Strengthen organizational safety culture and accountability

Who Should Attend

• Healthcare executives and administrators

• Hospital and clinic operations leaders

• Healthcare security and safety directors

• Nursing leadership and clinical supervisors

• Emergency department and behavioral health leaders

• Risk management and compliance professionals

• Facilities and physical asset management teams

• Workplace violence prevention teams

• Healthcare security integrators and solution providers

• Security Vendors