Instructor
Tony Clark - Director of Surveillance at Saginaw Chippewa Indian Tribe
Course: Liability & Litigation Best Practices: How to protect your casino and hospitality properties from wrongful liability suits
When: Coming Soon!
Where: Online (Link provided with registration)
Pricing
Non-Member: $850
Member: $650
Course Description
Liability & Litigation Best Practices: How to Protect Your Casino and Hospitality Properties from Wrongful Liability Suits is an 8-hour, in-depth professional course designed to help casino and hospitality leaders reduce legal exposure, strengthen defensible practices, and mitigate the financial and reputational impact of wrongful liability claims.
Led by Tony Clark, Director of Surveillance, the course delivers real-world insight into how surveillance, security, operations, and leadership decisions are scrutinized during civil litigation. Participants will examine common causes of lawsuits—including slip and fall incidents, assaults, employee actions, use-of-force claims, negligence allegations, and incident response failures—and learn how to proactively reduce risk before an incident occurs and effectively protect the organization after one does.
Instruction emphasizes documentation, evidence preservation, surveillance best practices, interdepartmental coordination, and communication protocols that withstand legal scrutiny. The course also addresses post-incident response from a litigation perspective, including report writing, chain of custody, attorney collaboration, insurance considerations, and deposition preparedness.
Although rooted in casino environments, the principles taught are highly applicable to hospitality, entertainment, gaming, and resort properties of all sizes. Content can be tailored to both operational and executive audiences and is appropriate for introductory through advanced professionals.
Designed to meet continuing education standards, this course supports professional development in risk management, loss prevention, surveillance operations, and organizational liability mitigation.
Learning Outcomes
Upon successful completion of this course, participants will be able to:
Identify the most common sources of wrongful liability and civil litigation within casino and hospitality environments
Understand how surveillance, security actions, and operational decisions are evaluated during lawsuits and claims
Implement best practices for incident documentation, report writing, and evidence preservation
Apply surveillance and video management strategies that strengthen legal defensibility
Coordinate effectively with security, surveillance, operations, legal counsel, and insurance carriers following an incident
Manage internal and external communications to reduce legal exposure and reputational risk
Recognize critical mistakes that increase liability and learn how to avoid them
Prepare staff for litigation-related processes, including statements, depositions, and testimony
Apply lessons learned from real-world cases to improve policies, training, and organizational resilience
Who Should Attend
Casino Surveillance & Security
Law enforcement & SROs
Emergency management professionals
Security integrators supporting gaming
Risk & compliance leaders
Security Industry Vendors
Content
