In our fifth installment of SVIP Verified, we take a deep dive into XSPONSE's AI-Driven Security Technology. Our evaluation features a hands-on system review by the SVIP Verified Team, and a statement from Dr. Salina with Plainedge Public Schools.

*The SVIP Verified Team is composed of seasoned technical industry professionals and end users, collectively bringing over a century of expertise to the evaluation process.*

SVIP Verified System Evaluation
XSPONSE provided SVIP with their demo box (pictured below) and granted user access to their software through the XSPONSE portal, available on their website. SVIP also received access to the XSPONSE X-Guardian smartphone app.

Demo Box

XSPONSE Web Portal

The SVIP Verified team then conducted a thorough evaluation of XSPONSE's software and hardware, assessing the following evaluation criteria in the system evaluation report below.

Evaluation Criteria
1. Hardware
2. Performance
3. Software (Web + Mobile)
4. User Experience
5. X-Guardian Mobile App Walkthrough
6. Security
7. Integration & Support
8. Innovation
9. Cost
10. Final Comments

*Hardware*
The XSPONSE demo kit includes the majority of the company's product suite including the X-Shield, X-Wearable Panic Badge Holder, X-Light Strobe, X-Alert (not shown), X-Guardian Controller Standalone, X-Display Single Shield, X-Detect Environmental Duct Mount, X-Protect Wall Plate, & X-Desktop Panic Button

*Performance* - We tested three different alerts—Code Red, Lockdown, and Help Needed—all of which performed seamlessly. Both the audible signals and strobe light colors are fully customizable

Code Red Video (Red Strobes)

Lock Down Video (Blue Strobes)

Help Needed Video (Green Strobes)

FULL Video With Both Audio & Strobes

Custom Sound Demonstration - Users are able to upload their own custom audio files for alerts on their XSPONSE devices. Follow the steps below.

*Software (Web Version) + User Experience*

Profile Tab -Users can update their personal information, including password, profile photo, address, and billing or shipping details. Users have the ability to turn Light or Dark mode on next to their profile photo as well change the view to "Full Screen".

Dark Mode of Dashboard Tab

Dashboard Tab - Users can view their orders, maintenance records, add-ons, and a location summary of their licensed devices — including a pie chart that breaks down maintenance and add-on details.

Accounts Tab - Users are able to access 3 modules. System Users, Roles & Permissions, and Mobile Profile.

System Users Module - Users can add, edit, or remove other users within the system. Each user account is assigned a specific role and a status indicator that shows whether the user is active or inactive.

Roles & Permissions Module - Users can assign role permissions and update existing user permissions using the options below. Each role can be customized with a unique name.

Mobile Profile Module - Users can add, update, and remove profiles. Users can toggle features such as bell schedules, chat rooms, recordings, and text-to-speech on or off. Users can create custom event buttons with their own icon, color, geolocation, Additionally, users can customize the alert delay in seconds using XSPONSE's "Cooldown" feature, helping to prevent alert fatigue. (Mobile App Walkthrough below).

Document Library Tab - Users can manage documents on this tab.

Events Tab - Through the configuration settings in the Actions section, users can view events, add new ones, activate, update, duplicate, delete events, or mark them as inactive.

Add Event - Users can configure the event on the basic or advance settings.

Basic Event Settings

Advance Event Settings

Trigger Settings - Users can select the devices they would like to trigger

Schedule of Device Settings - Users can select a schedule for each device trigger

Device Configuration Settings - Users can adjust the alert settings including the XSPONSE's cooldown feature to avoid alarm fatigue.

Organize Action Settings - Users can organize which actions to go on/off for their devices.

Locations Tab - Users can view the location of their devices and also add new locations as needed. In addition, users have the ability to change the name of the location and select their preferred language.

Devices Tab - There are two modules (Devices & Groups). Users can view all devices and controllers, check their status, configure settings, update firmware, identify, reboot, test devices, and access detailed device information.

Controllers

Group Module - Users can view their groups as well as add new ones.

Administration Tab - There are 5 modules under the Admin Tab (Sounds, Schedules, Playlists, Contacts, Command Center).

Sounds Module - Users are able to view, add, remove, and upload their own custom sounds via MP3 or TTS (Text to Speech). Users also have the ability to choose their own voice and language for each sound.

Schedules Module - Users are able to add their own schedules for their XSPONSE devices.

Playlists Module - Users are able to customize their XSPONSE Display with different views. SVIP website shown below for reference.

SVIP website shown on XSPONSE Single Shield Display

Contacts Module - Users are able to add, import, edit, and remove contacts.

Command Center Module- Users can view XSPONSE’s environmental sensors (e.g., Environmental Duct Mount), monitor alerts, and access related data.

Billing & Licenses Tab - Users can view their purchase history and access information about their devices and license agreements

E-Mapping Tab - Users can view the mapped locations of their devices and choose from multiple map view options.

Logs & History Tab - Users can access a detailed history of their devices, events, locations, controllers, and statuses—each with a corresponding timestamp. Additionally, they can view OTA update logs for updated devices and monitor real-time device status through the status monitoring feature.

Help & Support Tab - Users can access the XSPONSE Help Center to search for and explore articles that address their questions and support needs

*X-Guardian Mobile App Walkthrough. Accessible via TestFlight on Apple App Store *

Download Screen

Login Screen

Home Page - Users can manually initiate a mobile lockdown, request help, or send a health alert by pressing and holding the respective circle icon.

Chat Page - Users can access their environment and a view record of their events. Users can also send messages directly on this page.

Map Page- Users can view the location of their system and have the option to change the map view.

Account Page -Users can access the following tabs: Audio Messaging, Live Audio, Change Location, Event Logs, and Sign Out.

Audio Messaging Tab - Users can view and listen to their audio recordings.

Live Audio Tab - Users can select their XSPONSE devices and connect their smartphones to record live audio.

Change Location Tab - Users can view their current location, change it, and check or refresh available location networks.

Event Logs Tab - Users can review their previous events and check status

Below responses regarding Security, Integration & Support, Innovation, and Cost are from Blake Albertsen, CRO of XSPONSE.

*Security*

How does XSponse ensure data privacy and protect user information?
"At XSponse, data security is a top priority. We maintain a robust Privacy Policy to protect the information of our resellers and end users. Our systems are built with security-first architecture to ensure confidential data always remains protected. More information can be found at Privacy Policy – XSponse"

What measures prevent false alarms or system misuse?
"The Guardian Software Platform is designed with two-factor authentication for all critical actions, ensuring that every command is deliberate and secure. This added layer of verification greatly reduces the chance of accidental triggers or unauthorized access. On the hardware side, XSponse devices are built to prevent false alarms with features like atamper alert system and programmable response actions. These triggers can be customized or delayed to fit your specific security protocols—providing reliable protection without unnecessary disruptions."

*Integration & Support*

Can XSponse integrate with our existing security infrastructure?
"Absolutely. XSponse features a fully open, web-based API, along with input/output modules for seamless integration into your existing alarm systems, access control, video surveillance, and other third-party devices."

What onboarding and training support do you offer?
"XSponse provides comprehensive web-based training, in-field sales training, and direct access to our sales engineering team. We also supply detailed installation manuals and step-by-step programming guides for fast, efficient setup."

Can XSponse connect with emergency services or communication platforms?
"Yes. With our X-Integrate Central Station Module, XPSAP, and X-MAP, XSponse integrates seamlessly with statewide emergency platforms and communication tools. Our open API allows third-party systems to plug directly into our Guardian Software for full situational awareness."

*Innovation*

What makes XSponse different from other safety solutions?
"XSponse provides a unified platform—hardware and software developed to work together through the Guardian Software. Unlike competitors who rely on multiple vendors, XSponse offers a single-source solution, streamlining performance, cost, and training."

Are your features shaped by real-world feedback?
"Absolutely. We're a true partner to our resellers and customers. Our product development is guided by direct input from educators, law enforcement, and end users. For example, when a client requested EXIT signage integration into our display units, we delivered a custom solution within minutes."

What innovations are on the horizon?
"XSponse is continually evolving. Our product roadmap includes a wide array of upcoming hardware and software solutions, all designed to meet the ever-changing needs of modern safety environments."

*Cost*

How is XSponse priced?
"Our hardware involves a one-time purchase, while software is offered through flexible licensing:

• Essential (up to 15 devices)

• Professional (up to 75 devices)

• Enterprise (unlimited devices)
  Subscription options are available for software maintenance and modular upgrades in 1-, 3-, or 5-year packages."

What’s the total cost of ownership?
"XSponse solutions are scalable, allowing you to start small and expand as needed. This modular approach gives you control over your budget while still delivering high-impact safety capabilities."

How does XSponse prove ROI for schools and districts?
"In an emergency, every second counts. XSponse helps demonstrate ROI by showing how our rapid-alert system improves emergency response times—potentially saving lives and minimizing damage. Faster response = greater protection."

*End User Feedback - Statement from Dr. Salina of Plainedge Public Schools*

"At Plainedge Public Schools, safety is our highest priority. We recognize our solemn responsibility to ensure the well-being of every student, staff member, and visitor who enters our campus. Parents entrust us with their most precious assets—their children—and we are committed to fostering environments that are not only safe but conducive to learning and community trust. 

 As part of our ongoing safety strategy, we have implemented a layered approach combining administrative protocols, partnerships with law enforcement, and best-in-class technological solutions, like XSponse. Many solutions on the market were either incomplete, too costly to implement district-wide, or required proprietary infrastructure incompatible with our existing systems. 

We partnered with XSponse for its well-regarded wearable badging solution. However, as our collaboration deepened, we were impressed by the entire XSponse ecosystem. We deployed a district-wide system powered by XSponse that automates our emergency response while acting as our security hub across all school buildings, classrooms, and common areas. "

SVIP Final Comments

After our review, we identified five key reasons why XSPONSE's AI- Driven Security Technology stands out in the security industry.

1. A Comprehensive Ecosystem Approach
   From alerts and triggers to event response, the XSPONSE ecosystem delivers a complete solution for end users. Beyond the products highlighted in our review, their Guardian software stands out for its intuitive, user-friendly interface—making it easy to manage every XSPONSE device within the system.

2. Customization and Personalization
   For end users, the ability to tailor security solutions to their unique environment is a major win. What sets XSPONSE apart is the flexibility it offers—allowing customization of colors, audio messages, strobes, and more across every device. At SVIP, we see this level of configurability as a significant advantage, giving end users a real voice in how their solutions operate.

3. Young but Disruptive
   XSPONSE may be new to the industry, but they’ve used that to their advantage—rapidly developing a robust ecosystem of products at an impressive pace. In under five months, the company has brought its solutions to market and secured key customers across multiple industries. When a manufacturer evolves this quickly, it’s a strong signal that the future is bright.

4. Credibility Rooted in Purpose
   The tragic events at Parkland in 2018 left a lasting impact on the entire K–12 community. For fathers like Andy Pollack and Ryan Petty, who experienced unimaginable loss that day, their continued advocacy for safer schools speaks volumes. Their involvement with XSPONSE brings a powerful layer of credibility—not just to the products, but to the mission behind them. For other parents and end users, it signals that XSPONSE is more than a technology provider—it’s a company deeply committed to meaningful change in safety and security.

5. Transparency in Go-to-Market Strategy
   While every manufacturer aims to drive profit, XSPONSE stands out in how it approaches the market. CEO Lee Mandel brings a rare dual perspective—having previously led an integration firm, he deeply understands the value of the channel, while also staying closely engaged with end users at both the superintendent and parent levels. This level of transparency and balance is a strong positive in our view and positions XSPONSE well for adoption across additional vertical markets.

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